Shipping & Delivery

SHIPPING RATES AND POLICIES

 

Raw Hair & Co. ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes, and APO/FPO addresses. No International shipping is available at this time.  Please be aware that orders could arrive in multiple packages. 

FREE Shipping Promotions

  • Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only.
  • FREE or discounted shipping is available in the contiguous U.S. states only and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses, International Shipments, and oversized packages.

Shipping Methods, Costs, and Delivery Times

Shipping Method

Shipping and Handling Cost*

Estimated Delivery Time**

Standard

$5.95

Estimated Delivery Date: Within 3 to 8 business days

Expedited

$9.95

Estimated Delivery Date: Within 3 to 4 business days

Premium

$16.95

Estimated Delivery Date: Within 2 to 3 business days

Next Day Delivery

$29.95

Estimated Delivery Date: Within 1 to 2 business days

*All shipping charges include handling, order processing, item selection, packaging, and transportation of items.

**Total delivery time includes processing and carrier transit time. Delivery dates are estimates and do not include processing and carrier delays. Business days do not include Saturdays, Sundays or holidays.

Standard

Our Standard Shipping combines the capabilities of multiple carriers to deliver packages more efficiently.

This allows packages to arrive on Saturday as well as any other business day. Tracking is available through our website or your confirmation or shipment emails and will indicate the estimated delivery date.

Standard shipping is available for shipments to the contiguous U/S states, Alaska, Hawaii, U/S Territories, PO Boxes, and APO/FPO addresses. Shipping outside the contiguous U/S states may experience longer transit times.

Expedited and Premium

This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only.

Processing Time

Orders are typically processed for shipment in 1 to 2 business days.

Shipping Restrictions

Not all Shipping Methods are available for all shipping addresses. Refer to the Shipping details above for available Shipping Methods for your address.

All orders containing Hazardous Materials have restrictions. See below for details.

Hazardous Materials

Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish, and items containing flammable, volatile, or corrosive chemicals).

The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.

All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes, or APO/ FPO addresses as well as Internationally.

International

  • Please contact Rawhairandco.com for International Shipments.

 

 

CUSTOMER SATISFACTION POLICY

We greatly value you as a customer.

Our goal is to provide you with an enjoyable, informative, and convenient shopping experience for hair products.

If for any reason you are unsatisfied with your experience on Rawhairandco.com, please contact us. If for any reason you are unsatisfied with a product you have purchased on Rawhairandco.com you can return it to our fulfillment center or any of our stores (according to the RETURN INSTRUCTIONS provided).

Thank you for shopping with us.